I have discovered the company with the single worst support department in all of everdom: Turbine!
I have tried to start a new account with them about a dozen times. Do I have a new account? No. Just a pair of error numbers.
I looked up the error numbers in their FAQ and did what it said. Any luck? No. Still can’t play the game.
I tried chatting with their tech support online chat. Were they any help? Nope. They just said it’s an account management department problem and that the account management department is unavailable today – even though the website says that they are supposed to be available today.
I’ve emailed them now and am waiting for a response. Unfortunately, I’ve read that it can take weeks for a response – and that was from before the holiday season.
I’m a bit cheesed off at this. I will keep you updated on the progress of this situation.
I’m an avid, if not active, World of Warcraft fan. I don’t play right now because I don’t have the extra 15 bucks a month to pay for a game that I don’t really have time to play. I would play if I had time and the money, but I can’t.
However, the call of the One Ring may turn me to a different MMORPG. Lord of the Rings is moving Online in a new MMORPG that launches next week. In this beautiful looking game, you play as a Halfling, Dwarf, Elf or Human and battle the forces of Sauron throughout Middle-Earth. Or if you prefer, you can play as an non-customizable monster and battle players who are doing their quests like normal.
One thing that a will polarize people about this game is the fact that you can only play as the good guys. Personally, I don’t see this as a problem, but others might complain. My answer to them? “Go play a monster and quit whining.” Honestly I plan on buying this and subscribing when I get a chance (probably going to be early to middle of next year).